This page contains our full privacy policy, medical tourism coordinator disclosure, HIPAA notice, and all applicable legal disclaimers. Please read carefully before using our services.
Effective date: January 1, 2024 · Last updated: May 2026
Questions? Contact us at contact@pompeiisurgical.com or call +1 (619) 874-9663.
Pompeii Surgical is a medical tourism coordination company, not a healthcare provider. We do not provide, perform, supervise, or control any medical or surgical services. All surgical procedures, medical care, anesthesia, pre-operative evaluation, post-operative care, and related health services are provided exclusively by independently licensed physicians, surgeons, and accredited hospital facilities in Tijuana, Baja California, Mexico.
Pompeii Surgical, LLC ("Pompeii Surgical," "we," "us," or "our") acts solely as a facilitator and coordinator between patients seeking elective weight-loss surgery and qualified, independent medical professionals and facilities located in Mexico. Our services include:
We do not employ the surgeons, anesthesiologists, nurses, or any clinical staff involved in your care. The surgical team and hospital operate independently under their own Mexican medical licenses and are solely responsible for all clinical decisions and the delivery of medical care.
Nothing on this website, in any communication from Pompeii Surgical staff or coordinators, or in any materials we provide constitutes medical advice, diagnosis, or treatment. All information is provided for general informational and educational purposes only.
You should always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition, surgical procedure, medications, or your general health. Never disregard professional medical advice or delay seeking it because of something you have read on this website.
Pompeii Surgical coordinators are not licensed medical professionals and are not qualified to provide medical advice. Any questions about your specific medical situation, eligibility for surgery, or clinical care should be directed to the licensed surgeon and their team during your formal consultation.
All surgeons who perform procedures coordinated by Pompeii Surgical are independent, licensed physicians practicing in Mexico. They are not employees, agents, or representatives of Pompeii Surgical. The hospitals and surgical facilities used are independently owned and operated under Mexican healthcare regulations.
Pompeii Surgical makes no representations or warranties regarding the quality of care, outcomes, or conduct of any surgeon, anesthesiologist, nurse, or hospital. Your direct medical relationship is with your assigned surgeon and surgical facility — not with Pompeii Surgical.
By using our coordination services, you acknowledge and agree that:
Bariatric surgery is a serious medical procedure. Results vary significantly from person to person and depend on individual health status, adherence to post-operative instructions, lifestyle changes, and many other factors outside our control.
Pompeii Surgical makes no guarantee, representation, or warranty regarding:
All surgeries carry inherent risks including but not limited to infection, bleeding, anesthesia complications, blood clots, leaks, strictures, nutritional deficiencies, and in rare cases, death. Your surgeon will review all material risks during your consultation and informed consent process.
We collect information you voluntarily provide when you submit an inquiry, apply for surgery, or communicate with us, including:
We do not sell your personal information. We may share your information with:
We retain your personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Health-related intake information is typically retained for a minimum of 7 years.
Our website uses cookies and similar tracking technologies for analytics, session management, and improving user experience. You may disable cookies in your browser settings, though this may affect functionality. We use Google Analytics to understand aggregate usage patterns. No personally identifiable information is sent to analytics providers.
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal information. To exercise these rights, contact us at contact@pompeiisurgical.com. California residents may have additional rights under the CCPA.
Important: As a medical tourism coordinator, Pompeii Surgical occupies a unique position with respect to HIPAA. We act as a Business Associate to the extent we handle Protected Health Information (PHI) on behalf of covered healthcare providers. We treat all health information you provide with the same confidentiality protections required under HIPAA.
Protected Health Information (PHI) you submit through our intake forms or communications will:
Your surgical team in Mexico operates under Mexican healthcare privacy law (NOM-004-SSA3-2012), which governs the confidentiality of clinical records in Mexico. You will receive a separate HIPAA-compliant notice from any U.S.-licensed providers involved in your care.
To submit a HIPAA-related request or complaint, contact: contact@pompeiisurgical.com
All surgical procedures coordinated by Pompeii Surgical are performed in Tijuana, Baja California, Mexico, and are subject to Mexican healthcare law and regulations. By choosing to receive medical care in Mexico, you acknowledge:
Pompeii Surgical strongly recommends that all patients obtain independent complication insurance and travel insurance prior to surgery. We offer information about available policies through our coordinators.
Patient testimonials, success stories, and before/after photos displayed on this website are from real Pompeii Surgical patients who provided consent to share their experiences. These are individual results and are not typical.
Individual results will vary. Weight loss outcomes depend on numerous factors including pre-operative weight, adherence to dietary guidelines, exercise habits, metabolic factors, and long-term lifestyle changes. No specific weight loss result is promised or implied by the presentation of patient testimonials.
Testimonials represent the personal opinions of patients and do not constitute a warranty or prediction of your experience or outcome.
Prices displayed on this website are base package prices and are subject to change without notice. Final pricing depends on your specific procedure, selected room type, and any add-on services. All pricing is in U.S. dollars.
Financing is offered through independent third-party lenders. Pompeii Surgical is not a lender and makes no representations about loan approval, interest rates, or financing terms. Approval is subject to creditworthiness as determined by the lender. Financing terms shown on this website are illustrative examples only — actual rates depend on your credit profile and the lender's approval decision.
Pompeii Surgical may receive referral compensation from financing partners. This does not affect the interest rate or terms offered to you.
All payments made to Pompeii Surgical are coordination fees. Payments to Pompeii Surgical do not constitute payment for medical services — those are separate contractual arrangements between you and the surgical facility.
By accessing and using this website, you agree to be bound by these terms. The content on this website is provided "as is" without warranties of any kind, express or implied.
Pompeii Surgical reserves the right to modify, suspend, or discontinue any part of this website at any time without notice. We are not liable for any loss or damage arising from your use of or inability to use this website.
You may not use this website for any unlawful purpose or in any way that could damage, disable, or impair the website or interfere with other users' access. Unauthorized use of this website may give rise to a claim for damages or be a criminal offense.
All content on this website — including text, images, logos, videos, and design elements — is the property of Pompeii Surgical or its licensors and is protected by copyright. You may not reproduce, distribute, or create derivative works without our written permission.
To the maximum extent permitted by applicable law, Pompeii Surgical and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:
Our total liability for any claim shall not exceed the coordination fees paid by you to Pompeii Surgical in the twelve (12) months preceding the claim.
These terms are governed by the laws of the State of California, USA, without regard to its conflict of law provisions, except to the extent that disputes relating to medical services are governed by applicable Mexican law.
For questions about this policy, privacy requests, or complaints:
We will respond to all privacy-related requests within 30 days. If you believe we have not adequately addressed your concern, you may also contact your state attorney general's office or file a complaint with the Federal Trade Commission at ftc.gov.
© Pompeii Surgical · All rights reserved · Tijuana, BC, Mexico
Pompeii Surgical is a medical tourism coordination company. It is not a licensed medical provider. All surgical and clinical services are provided by independently licensed physicians and accredited facilities in Mexico.
Contact our team directly with any privacy questions, data access requests, or concerns. We respond within 30 days.