“I can’t say enough good things about my experience. From the moment I arrived, the nursing and support staff were more than capable — extremely helpful.”
Our average across 556 Google reviews from verified Pompeii Surgical patients.
What Pompeii Surgical reviews mention most
Google’s own grouping of what patients mention — not our categories. The most-mentioned thing about Pompeii isn’t the price or the facility. It’s the people.
“I can’t say enough good things about my experience. From the moment I arrived, the nursing and support staff were more than capable — extremely helpful.”
“BEST DECISION EVER! This entire roller coaster of a journey has been so emotional for me.”
“I booked my surgery and paid nothing up front. I don’t think I would have chosen them on my own because Mexico has SO many options.”
“From the first call inquiring about services, Ricky my coordinator was all hands on deck. He scheduled and guided me till the very last day.”
“Everyone at Pompeii was exceptional. They were caring and attentive. I was there for revision surgery. I could not have asked for better.”
“Best experience I could have had. Good location, it felt very safe — cleaner than other TJ locations.”
“My experience was amazing with EVERYTHING! Can’t wait until they start plastics.”
“We were treated like celebrities! The surgical services is what was expected, but the staff made the experience stunning.”
“Your companion is fed the two days while at the surgical center. Kept very clean! Nurses were friendly and helpful.”
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The detail patients keep writing about isn’t the décor. It’s waking up at three in the morning and finding a nurse already there. It’s a companion who got to stay in the room. It’s a private recovery room and someone checking on you all night.
That’s why “caring staff” is the most-mentioned theme across our reviews. See every space yourself on the facility tour and rooms page.
Patients who mention their coordinator by name — who asked about the schedule, the food, what tomorrow looked like — are the ones who describe the whole trip as easy.
And if something isn’t right while you’re with us, tell any staff member straight away. A room preference, a meal, a translator, a call home — handled the same day. We’d rather fix it while you’re here than read about it later.
Yes — and we’d be a strange company to trust if there weren’t. Across 556 Google reviews our average is 4.9, which means the great majority are positive, and a small number are not. Every one of them is public on our Google profile, including the critical ones. We don’t remove reviews and we couldn’t if we wanted to. Read the full set on Google rather than taking our word for it.
Pompeii Surgical has operated in Tijuana since 2014 and has treated more than 30,000 patients. Procedures are performed by board-certified bariatric surgeons in an accredited surgical hospital. You can verify us independently: a Google Business Profile with 556 reviews, surgeon certifications in public Mexican registries, and patients discussing us openly on Reddit and Facebook. See how our safety programme works and who operates.
Pompeii comes up regularly in bariatric surgery communities on Reddit and in Facebook groups, and those threads are worth reading precisely because we have no control over them. Unfiltered patient discussion is some of the most useful research you can do — we’d encourage it alongside the Google reviews here.
556 reviews on Google at a 4.9 average, plus patient stories on Yelp, Facebook and our own success stories page. The Google count is the one we point people to because it’s the hardest for any company to manipulate.
No. Google reviews belong to the people who wrote them — a business can reply to a review but cannot remove it. That’s exactly why a Google rating carries more weight than testimonials selected by a company for its own website.
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